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Abbey Business Centres woos new clients with industry’s first ‘Satisfaction Guarantee'


As the economy slowly pulls itself out of recession, we are helping ambitious companies expand and gain the competitive edge without the risk of having to commit to conventional 3 or 5 year office leases.

As one of the UK’s largest providers of serviced offices, we are proud to announce a new guarantee of customer satisfaction aimed particularly at firms who have not operated from a business centre before.

The guarantee will enable clients moving into any of our serviced office properties, including the iconic 30 St Mary Axe ('The Gherkin') tower in London, to get out of their agreement if they are not 100% satisfied with the service they have received. 

Since opening 11 years ago we have managed office requirements for thousands of businesses from startups, SMEs to international corporates. Clients include the likes of Shell, Barclays, AXA PPP Healthcare, BT and 02. 

We are so confident in our customer satisfaction rating that we are offering new clients the chance to experience our award-winning service without any risk.

'Satisfaction Guaranteed', as the new service is branded, will be the first of its kind to be introduced anywhere within the serviced office industry.

Julie Calder, Managing Director, said: “We are proud of our unique selling point of delivering unrivalled customer service backed by our record of longevity in both client and staff retention. But business nowadays cannot afford to live solely on its reputation so we have backed this up with a cast iron guarantee”

Ms Calder added: “The business centre ethos is all about offering the utmost flexibility possible and the new service takes this to a new level”

“We hope the guarantee will allay any fears potential clients who have never used serviced offices before might have.  It may also encourage businesses which are unhappy with their current office provider to come and try us out.”

If you would like to find out more about, please take a look at our new dedicated 'Satisfaction Guaranteed' page